Return & Exchange Policy
Return & Exchange Policy
All sales made through AISECLOTHING (aiseclo.com) are final. We do not accept returns, exchanges, or refunds of any kind.
Why We Don't Accept Returns
AISECLOTHING ships internationally from Chile. Due to the nature of international shipping — including customs regulations, import duties, and cross-border logistics — we are unable to process returns or exchanges once an order has been dispatched.
No Exceptions
- We do not accept returns for sizing issues. Please refer to our size guide before purchasing.
- We do not offer exchanges for different colors or styles.
- We do not issue refunds for orders that have been shipped.
- Orders cannot be cancelled once they have been processed and dispatched.
Damaged or Incorrect Items
If you receive a damaged item or an item that is different from what you ordered, please contact us within 48 hours of delivery at aisecompanyspa@gmail.com with your order number and photos of the item. We will review each case individually.
Before You Buy
We strongly encourage you to:
- Review our Size Guide carefully before placing your order.
- Double-check your shipping address before completing checkout.
- Ensure you understand your country's customs and import regulations.
Contact
For any questions before purchasing, reach us at aisecompanyspa@gmail.com or via Instagram @aiseclothing_
By completing a purchase on aiseclo.com, you agree to and accept this policy.